bat bdt Privacy Policy — How We Handle Your Data
At bat bdt, your privacy matters. This Privacy Policy sets out in clear, formal terms how we collect, use, store, share, and protect personal data belonging to players across Bangladesh. We are committed to handling your information with the highest standard of care and transparency.
Data Controller & Contact Information
bat bdt operates as the data controller responsible for the personal information collected through the bat bdt platform at bat-bdt.com, including all associated sub-pages, mobile interfaces, and digital services made available to players in Bangladesh and other eligible jurisdictions.
As data controller, bat bdt determines the purposes and means by which personal data is processed. We are accountable for ensuring that all data processing activities carried out on this platform comply with applicable data protection principles, including lawful basis, data minimisation, purpose limitation, storage limitation, accuracy, integrity, and confidentiality.
If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by bat bdt, you may contact our dedicated data privacy team using the following details:
Privacy Contact Details
Email: [email protected]
Subject Line: Privacy Request — [Your Account Username]
Response Time: Within 5 business days for standard requests; within 10 business days for complex data subject access requests.
Operating Hours: 24/7 support availability via live chat; email responses Monday to Friday, Bangladesh Standard Time (BST, UTC+6).
Players submitting a formal data subject rights request (see Section 8 of this Policy) must include sufficient identifying information to allow bat bdt to verify the Account holder's identity before releasing or modifying any personal data. This verification step protects against unauthorised access to your records.
Controller At a Glance
- Platform: bat bdt (bat-bdt.com)
- Role: Data Controller
- Market: Bangladesh
- Contact: [email protected]
- Response: Within 5 business days
- Support: 24/7 via live chat
Personal Data We Collect
bat bdt collects personal data through several channels: directly from you during Account registration, through your ongoing use of the platform, automatically via technical systems during your browsing sessions, and in limited cases from verified third-party sources for identity and fraud-prevention purposes. The categories of personal data we collect are described in the table below.
| Data Category | Specific Data Points | Collection Method | Required / Optional |
|---|---|---|---|
| Identity Data | Full legal name, date of birth, gender, nationality, government-issued ID number | Registration form; KYC document submission | Required |
| Contact Data | Email address, mobile phone number, residential address (city, district, division) | Registration form; Account settings updates | Required |
| Financial Data | bKash/Nagad/Rocket wallet numbers, bank account references, deposit and withdrawal history, transaction amounts | Payment gateway interactions; Account cashier | Required for transactions |
| Account Activity Data | Login timestamps, session durations, game history, bet records, bonus redemptions, chat logs with support | Automated platform logging | Automatic |
| Technical Data | IP address, device type, operating system, browser type and version, screen resolution, referring URL | Automatic collection via cookies and server logs | Automatic |
| KYC Documents | Scanned copies of National ID, passport, driving licence, utility bills, bank statements | Document upload during KYC verification | Required for withdrawals |
| Responsible Gaming Data | Self-exclusion requests, deposit limit settings, loss limit settings, session time limits, problem gambling self-assessments | Account settings; support interactions | Optional (player-initiated) |
| Marketing Preferences | Opt-in/opt-out status for promotional emails, SMS, and Account notifications | Registration form; Account notification settings | Optional |
Lawful Basis for Processing
bat bdt processes your personal data only where a recognised lawful basis exists for doing so. The primary lawful bases on which bat bdt relies when processing player personal data are set out below. Where processing is based on consent, you have the right to withdraw that consent at any time without prejudice to the lawfulness of processing carried out before withdrawal.
Contractual Necessity
Processing required to create and manage your bat bdt Account, process deposits and withdrawals, and deliver the gaming and betting services you have requested. Without this processing, bat bdt cannot provide its services to you.
Legal Obligation
Processing necessary to comply with applicable legal obligations, including KYC/AML (Anti-Money Laundering) requirements, fraud prevention obligations, and responses to lawful requests from competent authorities in Bangladesh.
Legitimate Interests
Processing carried out for bat bdt's legitimate business interests, including platform security monitoring, fraud detection, responsible gaming analytics, improving player experience, and defending legal claims.
Consent
Where bat bdt relies on your freely given, specific, and informed consent — primarily for marketing communications, personalised promotional offers, and optional analytics cookies. Consent is always revocable.
How We Use Your Personal Data
Account Management & Service Delivery
The primary purpose for which bat bdt processes your personal data is to create, maintain, and operate your player Account. This encompasses registration, identity verification, the processing of deposits and withdrawals via bKash, Nagad, Rocket, and other supported payment methods, providing access to casino games and sports betting markets, and delivering responsive customer support.
Security, Fraud Prevention & AML
bat bdt uses technical and activity data to monitor platform security on a continuous basis. This includes automated systems designed to detect unusual Account behaviour, suspicious transaction patterns, bot activity, use of multiple Accounts, and potential indicators of money laundering or terrorist financing. Where suspicious activity is detected, bat bdt may suspend Account access pending investigation and, where required by applicable law, report findings to competent authorities.
Responsible Gaming
bat bdt analyses player activity data to support responsible gaming initiatives. This may include identifying at-risk gambling patterns such as rapidly escalating deposit amounts, extended unbroken play sessions, or repeated bonus abuse, and using these indicators to prompt responsible gaming interventions — such as displaying support messages, suggesting the player review their deposit limits, or in serious cases, initiating a welfare check contact. All responsible gaming data processing is carried out in the player's genuine interest and forms part of bat bdt's duty of care obligations.
Legal Compliance & Record-Keeping
bat bdt is required to retain certain personal data for defined periods to comply with financial record-keeping requirements, respond to regulatory enquiries, and support the defence of legal claims. This data is stored securely and accessed only on a strict need-to-know basis.
Personalisation & Platform Improvement
With your consent, bat bdt may use Account activity and preference data to personalise your platform experience — for example, presenting game recommendations based on your play history, tailoring promotional offers to your demonstrated interests, or displaying content relevant to sporting events you frequently bet on such as BPL cricket or IPL fixtures. You may withdraw consent for personalisation at any time via your Account notification settings.
Marketing Communications
Where you have opted in to receive marketing communications, bat bdt may send promotional emails or Account notifications relating to new game launches, upcoming tournaments, seasonal offers (such as Eid or Pohela Boishakh promotions), and loyalty programme updates. bat bdt will never sell your contact details to third parties for their own marketing purposes. Each marketing communication includes a clear and functional opt-out mechanism; you may also update your preferences at any time through your Account settings.
Analytics & Platform Development
bat bdt uses aggregated and anonymised usage data to analyse platform performance, identify technical issues, understand player navigation patterns, and inform the development of new features and services. Where analytics processing involves personal data rather than fully anonymised data, it is conducted under bat bdt's legitimate interests basis, subject to a balancing assessment confirming that the processing does not override players' fundamental privacy interests.
Data Sharing & Third Parties
bat bdt does not sell, rent, or trade your personal data to any third party for their own commercial purposes. Personal data is shared with external parties only in the limited circumstances described below, and always subject to appropriate data protection safeguards.
Payment Processors
To process your deposits and withdrawals, bat bdt shares the minimum necessary transaction data with our payment partners, including bKash, Nagad, Rocket (Dutch-Bangla Bank), Upay, BRAC Bank, City Bank, and other supported payment providers. Each payment processor operates under its own privacy policy and data processing agreements with bat bdt that require them to handle shared data solely for the purpose of processing the requested transaction.
Game Providers
When you access a game hosted by a third-party Game Provider (such as Evolution Gaming, Pragmatic Play, Ezugi, NetEnt, Microgaming, or Spribe), a player session token and minimum necessary Account reference data is shared with the relevant provider to authenticate your session and enable gameplay. Game Providers do not receive your financial data, KYC documents, or full identity details unless required for their own regulatory compliance obligations.
Identity Verification Services
bat bdt may engage third-party identity verification and KYC service providers to assist in verifying the identity documents and personal information submitted by players. These providers are contractually bound to process shared data exclusively for verification purposes and to maintain equivalent data security standards to those applied by bat bdt directly.
Fraud Prevention & AML Networks
bat bdt participates in industry fraud prevention and anti-money laundering information-sharing frameworks. Where bat bdt identifies a player Account as posing a significant fraud, AML, or responsible gaming risk, minimum necessary data may be shared with relevant fraud prevention organisations or regulatory bodies in accordance with applicable legal obligations. Sharing under this basis is conducted only where there is a documented lawful basis and a proportionality assessment has been completed.
Legal & Regulatory Authorities
bat bdt will disclose personal data to competent governmental, regulatory, law enforcement, or judicial authorities in Bangladesh or other relevant jurisdictions where required to do so by applicable law, court order, or regulatory direction. bat bdt will, where legally permissible, notify the affected player of such a disclosure request before responding.
Professional Advisers
bat bdt may share personal data with professional advisers — including legal counsel, auditors, and financial advisers — where necessary for the conduct of legal proceedings, regulatory audits, or corporate governance activities. All professional advisers engaged by bat bdt are bound by confidentiality obligations that prohibit further disclosure of any personal data shared with them.
Cookies & Tracking Technologies
The bat bdt platform uses cookies and similar tracking technologies — including local storage, session storage, and pixel tags — to operate essential platform functions, remember your preferences, maintain your login session, analyse platform usage, and where you have consented, deliver personalised content and marketing communications.
| Cookie Category | Purpose | Duration | Consent Required |
|---|---|---|---|
| Strictly Necessary | Maintain login session, process transactions, load balancing, security token validation | Session / up to 24 hours | No — essential for operation |
| Functional | Remember language preference, game lobby layout, responsible gaming limit settings | Up to 12 months | No — supports core UX |
| Analytics | Measure page visits, session duration, navigation flow, error tracking | Up to 24 months | Yes |
| Personalisation | Tailor game recommendations and promotional offers based on play history | Up to 12 months | Yes |
| Marketing | Measure effectiveness of promotional campaigns, frequency capping for offers | Up to 30 days | Yes |
Managing Your Cookie Preferences
You may update your cookie preferences at any time through your Account settings under the "Privacy & Notifications" section. You may also manage cookies at the browser level by adjusting your browser's privacy settings to block or delete cookies. Please note that disabling strictly necessary or functional cookies will impair the bat bdt platform's ability to function correctly, and bat bdt accepts no liability for degraded service quality resulting from a player's choice to restrict these cookie categories.
bat bdt does not use third-party advertising network cookies or cross-site tracking technologies that share your data with unrelated advertising platforms.
Data Retention
bat bdt retains personal data only for as long as necessary to fulfil the purpose for which it was collected, to comply with applicable legal and regulatory retention obligations, and to support the resolution of disputes or enforcement of agreements. The following retention schedule applies to the principal categories of personal data processed by bat bdt.
| Data Category | Retention Period | Basis for Retention |
|---|---|---|
| Account & Identity Data | Duration of Account + 5 years post-closure | Legal obligation (AML/KYC records) |
| Transaction Records | 7 years from transaction date | Financial record-keeping obligation |
| KYC Documents | 5 years from Account closure | Legal obligation (AML compliance) |
| Game & Bet History | 3 years from date of activity | Dispute resolution; regulatory audit trail |
| Support Correspondence | 3 years from last interaction | Legitimate interests (quality assurance, disputes) |
| Responsible Gaming Records | Duration of exclusion + 5 years | Legal obligation; player welfare |
| Marketing Preferences | Until opt-out or Account closure | Consent |
| Technical / Log Data | Up to 13 months | Legitimate interests (security, analytics) |
Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised so that it can no longer be associated with any individual player. Where anonymisation rather than deletion is applied, the resulting anonymised data may be retained indefinitely for aggregate statistical purposes and does not constitute personal data for the purposes of this Privacy Policy.
Your Data Rights
bat bdt respects and upholds your rights in relation to personal data. The following rights are available to all players in relation to personal data processed by bat bdt. To exercise any of these rights, please contact us at [email protected] with the subject line "Data Rights Request — [Your Account Username]". bat bdt will respond within 5 business days and will complete all actioned requests within 30 calendar days, unless the complexity of the request requires an extension (of which you will be notified in advance).
Right of Access
Request a copy of all personal data bat bdt holds about you, including the purposes for which it is processed and the categories of recipients with whom it has been shared.
Right to Rectification
Request correction of any inaccurate or incomplete personal data bat bdt holds about you. Some corrections may require supporting documentation to verify the updated information.
Right to Erasure
Request deletion of your personal data where it is no longer necessary for the purpose collected, where you withdraw consent, or where processing is unlawful. This right is subject to legal retention obligations.
Right to Restriction
Request that bat bdt restricts processing of your personal data in certain circumstances, such as while a rectification request is being assessed or while an objection is under review.
Right to Portability
Receive a structured, machine-readable copy of personal data you have provided to bat bdt where processing is based on consent or contract, for the purpose of transferring it to another service provider.
Right to Object
Object to bat bdt's processing of your personal data where that processing is based on legitimate interests, including objecting to direct marketing communications at any time without providing a reason.
Right to Withdraw Consent
Where bat bdt processes your data based on consent (including marketing communications and optional analytics), you may withdraw that consent at any time via Account settings or by contacting support.
Automated Decision-Making
Request human review of any bat bdt decision made solely by automated means that produces a significant legal or similarly significant effect on you, such as Account suspension triggered by automated fraud detection.
Data Security Measures
bat bdt applies a comprehensive set of technical and organisational security measures designed to protect player personal data against unauthorised access, disclosure, alteration, accidental loss, and destruction. Our security programme is reviewed and updated on a continuous basis in response to evolving threats and changes to the platform's technical architecture.
The following security controls form the core of bat bdt's data protection infrastructure:
- TLS/SSL Encryption: All data transmitted between your device and the bat bdt platform is encrypted using TLS 1.2 or TLS 1.3 protocols. The platform operates exclusively over HTTPS.
- Encryption at Rest: Sensitive personal data fields — including identity data and KYC documents — are stored using strong encryption algorithms within bat bdt's database infrastructure.
- Access Controls: Internal access to player personal data is granted strictly on a need-to-know basis. All bat bdt staff with data access undergo background screening and are bound by confidentiality obligations.
- Two-Factor Authentication: 2FA is available to all players and is applied to all internal bat bdt staff accounts that access production data systems.
- Intrusion Detection: bat bdt operates automated intrusion detection and prevention systems that monitor platform infrastructure around the clock for anomalous access patterns and potential security incidents.
- Penetration Testing: Regular third-party security assessments and penetration tests are conducted to identify and remediate vulnerabilities before they can be exploited.
- Data Backups: Player data is backed up regularly using encrypted backup protocols. Backup integrity is verified on a scheduled basis to ensure recoverability in the event of a system failure.
- Incident Response: bat bdt maintains a documented data breach response procedure. In the event of a confirmed personal data breach that poses a risk to players, affected players will be notified promptly and appropriate remediation steps will be taken without delay.
TLS 1.3 Encryption
All data in transit between your browser and bat bdt servers is protected by industry-standard TLS encryption, preventing interception by third parties.
Encrypted Storage
Sensitive personal data fields and all KYC documents are stored in encrypted form within bat bdt's secure database infrastructure.
Strict Access Controls
Personal data access is granted on a strict need-to-know basis with full audit logging of all internal data access events across bat bdt's systems.
24/7 Monitoring
Automated intrusion detection systems monitor platform infrastructure continuously, with escalation protocols activated immediately upon detection of anomalous activity.
Updates to This Policy
bat bdt reserves the right to update, amend, or replace this Privacy Policy at any time to reflect changes in applicable data protection law or regulation, changes to the bat bdt platform's data processing activities, changes in third-party service relationships, or to improve the clarity and accuracy of the information provided to players.
When material changes are made to this Privacy Policy, bat bdt will provide notice to registered players via Account notification or email prior to the changes taking effect. The revised Privacy Policy will display the updated effective date at the top of the document. Where changes significantly affect the way bat bdt processes your personal data, we will seek fresh consent where the relevant processing activity is consent-based.
Your continued use of the bat bdt platform following the effective date of any revised Privacy Policy constitutes your acknowledgement of the updated terms. If you do not agree with any changes to this Privacy Policy, you should cease using the bat bdt platform and contact our support team to request Account closure and the exercise of any applicable data rights described in Section 8 above.
Non-material updates — such as typographical corrections, structural reformatting for readability, or minor clarifications that do not alter the substance of bat bdt's data processing commitments — take effect immediately upon publication without requiring specific player notification.
Your Data Is Safe — Now Enjoy the Platform
With your privacy protected and your data secure, discover everything bat bdt has to offer — from live cricket betting and premium slots to live dealer casino games, all built for players across Bangladesh.
18+ Please gamble responsibly. bat bdt is for adults aged 18 and above only.